FAQ

Frequently Asked Questions

Still have questions? Get in touch.

What is Content Mates?


ContentMates is a premium content solution that connects businsses, agencies, and freelancers with talented writers invented in 2019. We help businesses can a handle on their content whether it be from blog articles to eBooks and newsletters. Companies all around the world use our service each day to get content from vetted, U.S based content writers.




What type of businsses do you work with?


We deliver content to agencies and busineses in over 30 different industries ranging from marketing firms to SaaS businesses. We work with comanies, small and large, each week to deliver thought-leadership content. No matter what your business is, there's a good chance we can work with you to deliver you great content.




What makes you different from other content writing services?


Unlike other content writing services, we take the time to learn about your business and audience in order to pair you with talented writers in your niche. You will work with the same network of writers who will be able to grasp and undertstand your business, concepts, and audience. In addition, our writers are Native-English speaking writers, based here in the United States, and have contributed to top publications like Forbes, Entrepreneur, and Business Insider.




Do you white-label content?


Short answer, yes! Agencies use our platform and writers every single day to get content that is thoroug and presentable to their clients. You can sign up for our platform, request content for your customers, download and present the work to your customers without them having any idea you got the content from us. In addition, you can contact us to learn more about our reseller program which sets you up with your own presentable dashboard for your customers to requst content from you while our writers fulfill the work in the background.




Is their a long-term commitment to use your service?


No, all of our plans are month-to-month subscriptions. You can sign-up and cancel at anytime without being locked into a long-term commitment.




How does the word-limit work?


Each month, your plan provides you with a certain number of words you can request. The word-limit can be spread out between however many projects/requsts you have. For example, if you sign-up for our 10,000-word plan you can request ten 1,000-word blog articles. With that same plan, you could also request two 3,500-word eBooks, and three 1,000 word blog posts.




Where can I view samples?


You can contact us in order to requests samples and we will do our best to provide you with samples relavant to whatever industry you are in. You can also have a look at our blog which contains content written by all of our writers.




Do I get to choose my writer?


No, we will actually select your writers for you, based on your business and what it does. We will pair you up with a writer you can work with on an ongoing bassis each month that has some level of experience in your industry after you sign-up for your plan and complete your profile.




Can I request a different writer?


Yes, at anytime! You can request a different writer at anytime by reaching out to our helpdesk via our platform or by contacting us via email.




What type of content do you create?


We create all types of content for our customers. Here's a list of services we offer:

  • Blog Articles
  • Newsletters
  • Press Releases
  • Web Copy
  • eBooks
  • Product Descriptions
  • Whitepapers
  • Proofreading/Editing




Can you publish content directly to my blog?


Absolutely! This is something we can certainly do for you. We can publish content directly to your blog, on your behalf, after you approve it and give us the green light. If you really want to automate the process, we can also generate topics and publish content to your blog without any of your feedback completely automating the process for you. If you would like us to begin publishing content to your website, please contact us and we can walk you through how to set this up. *This is an add-on service that requires an extra charge.





GET IN TOUCH
Want to get in touch with us? Drop us a message!  

 

We love chatting with customers and learning more about your business. Feel free to shoot us a message at anytime with your questions and we will get back to you within 24 hours. 

Content Mates pairs you with a talented writer you can request content from throughout the month.

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